BRIAN WALKER - THE RETAIL DOCTOR

Brian Walker, founder and Managing Director of The Retail Doctor, is a highly sought after headline speaker and commentator on all aspects of retail. Brian is an energetic, engaging and informative speaker. After 20 years in retail senior management and consulting roles, he can talk on all elements of retail from strategy, operations, sales, customer insights, merchandising, technology and how to develop systems and actions to improve ROI. Brian offers a global perspective and insight into the future of retail through his client base and speaking engagements across Australia, New Zealand, Asia, India, Europe and America.

Brian knows what makes retailers successful. He presents information in a practical way, using real retail examples and success stories. Audiences leave with key takeouts on the topic and valuable insights on how they can improve their own performance. He is a member of The National Speakers Association and several retail associations, such as

• The Australian Retailers Association,
• The National Retailers Association,
• The International College of Management (advisory board member),
• The Australian Institute of Management and Australian Institute of Company Directors,
• The Franchise Council of Australia,
• The Australian Retail Association,
• The Australian Centre for Retail Studies
• Ebeltoft, Europe’s global retail experts alliance Group.

Brian has just returned from Asia and Europe (Zurich) after presenting to Ebeltoft on Retail Trends including New Order Retail and High Performance Retailing. Brian presents on the following subjects:

• New order retailing - how the GFC is impacting retail business
• How to win the battle - hearts and minds of customers
• How to get Fit for Business, Fit for Growth and Fit for Sale based on Brian’s proprietary consulting tools
• How to leverage offline and online retailing
• The seven steps to business fitness and success Background
• Established in 2005, The Retail Doctor is Australasia’s leading retail operations consulting company specialising in multi channel retail, franchise and service formats.
• Brian established The Retail Doctor after gaining over 20 years experience in retail operations and senior management with leading retailers such as The Athletes Foot, Optus, Angus & Coote, Westfield, KFC and Woolworths.
• Brian has been awarded the International Retail Leadership Award: Asian Retail Congress and National Scholarship Winner AIM. He has been nominated for the Business Leadership Award: CPA Awards ’08, Entrepreneur of the Year Award: Ernst & Young ’08 and Telstra Business Awards.
• Brian’s formal qualifications include a Bachelor of Business Administration, Post Graduate Degrees in Business Management and Business Finance and a Diploma in Applied Science.